What Sense is
A platform for the part of recruiting that is mostly chasing people. Messages across SMS, WhatsApp, email and chat run from one system, and AI answers candidate questions, pre-screens against the role and books interviews.
It suits teams hiring at volume, where the bottleneck is response time rather than sourcing.
What you can do with it
- Message candidates across several channels
- Answer candidate questions with a chatbot
- Pre-screen against role criteria
- Schedule interviews automatically
- Score and recommend candidates
- Reactivate people already in the talent pool
- Orchestrate workflows visually
Who it is for
- Recruitment teams hiring at volume
- Recruitment operations and RPO teams
- Organisations with slow candidate response times
- Teams with a talent pool sitting unused
What to watch out for
- Automated screening and matching carry bias risk, and several jurisdictions regulate automated employment decision tools
- Candidates may have rights to notice or explanation depending on where they live
- Messaging candidates at scale needs consent and working opt-outs
- Chatbot answers must match your actual hiring process
Pros & cons
✓ What we like
- Several channels in one system
- Screening and scheduling automated
- Talent pool reactivation built in
- Reduces candidate waiting time
! What to watch out for
- Automated screening carries bias and audit obligations
- Consent and opt-out rules apply to messaging
FAQ
Is it an ATS?
No. It focuses on communicating with and screening candidates rather than recording the hiring process.
Which channels are covered?
SMS, WhatsApp, email and live chat.
Does it make hiring decisions?
No. It screens and schedules; selection decisions stay with people.
Last reviewed: 2026-09-15
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