DialLink

What DialLink is

A phone system for small and medium businesses with AI agents attached. Calls, messages and voicemail are handled in one place, and routine calls can be answered automatically before a person steps in.

It is business telephony, not a personal calling app.

What you can do with it

• Run business calls through one system
• Let an AI agent take routine inbound calls
• Collect and read voicemail in the same inbox
• Manage messages alongside calls
• Route enquiries to the right teammate
• Keep a record of what was said

Who it is for

• Small and medium businesses with a shared phone line
• Sales support teams taking inbound enquiries
• Customer service teams handling call volume
• Companies wanting one place for phone contact

What to watch out for

• Complex complaints, disputes and high-value calls need a person
• Call recording and transcription carry consent obligations that vary by region
• Check number porting and regional coverage before switching
• Automated answering needs a clear fallback to a human