What Apps 365 is
A suite of business applications built for the Microsoft 365 ecosystem. The catalogue covers HR work, recruitment, onboarding, employee directory, performance, time off, expenses, helpdesk, assets, contracts and tasks.
Each app runs inside SharePoint, Teams and PowerApps, so it inherits the permission system your organisation already uses.
What you can do with it
- Run HR processes: recruitment, onboarding, directory, performance, time off
- Handle IT and business processes through helpdesk, asset, task and contract apps
- Manage expense claims
- Use AI features where a given sub-app offers them, such as helpdesk triage and contract management
Who it is for
- HR, IT, admin, operations and management teams
- Small and mid-sized businesses standardised on Microsoft 365
What to watch out for
- It is a suite, so AI capability depends on which sub-app you license
- Review Microsoft 365 permissions, data region, employee privacy and approval flows before going live
- Check where each app overlaps with an existing HRIS or ITSM
- Teams outside the Microsoft ecosystem get less from it
Pros & cons
✓ What we like
- Broad coverage across HR, IT and operations
- Fits the Microsoft 365 permission and collaboration model
- Reduces the feel of separate siloed systems
- AI features in selected sub-apps
! What to watch out for
- Value drops outside the Microsoft ecosystem
- AI capabilities vary by sub-product
FAQ
Is Apps 365 one tool or many?
Many. It is a set of apps covering HR, IT, business and other directions.
Does it require Microsoft 365?
It is built for SharePoint, Teams and PowerApps, so it suits organisations already using Microsoft 365.
Where is the AI?
In selected sub-products, including helpdesk, contract management and HR, depending on what you use.
Last reviewed: 2026-09-15
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