Gladia

What Gladia is

Gladia is an audio infrastructure platform for voice products. It provides real-time speech-to-text and batch transcription, speaker differentiation, timestamping and conversation data enhancement through APIs, aimed at meeting assistants, voice customer service, media captioning, sales call analytics and voice agents.

What you can do with it

• Transcribe calls or meetings programmatically
• Separate speakers and add timestamps
• Feed structured transcripts into other systems
• Build real-time transcription into a product

Who it is for

• Development teams building voice features
• Customer experience teams
• Media and meeting product teams

What to watch out for

• Accuracy depends on clarity, accent, noise and industry vocabulary; test with your own audio
• Recording calls and meetings means handling consent, privacy and storage obligations
• Real-time use needs latency, concurrency and stability testing under load
• It is one component: a full voice assistant also needs dialogue logic, synthesis and controls